Benefits

Intalio|Works Enterprise Editions offers the same benefits as the Community Edition:

• Online community, strong of over 50,000 organizations around the world.
• Support for industry standards, especially BPMN and BPEL.
• Zero code development, with dynamic transformation of BPMN diagrams to BPEL code.
• One click deployment, with support for a variety of deployment platforms.
• Dynamic process optimization, with support for in-flight process updates.

Additionally, Intalio|Works Enterprise Edition provides the following unique benefits:

• Scalability, Reliability, and High-Availability
• Optional Enterprise Components
• Adapters & Connectors
• Support & Maintenance
• Access to Source Code
• Indemnification

Scalability, Reliability, and High-Availability

Much like your RDBMS is your master system of records for mission-critical business data, your BPMS is your master system of actions for mission-critical business processes. As such, it demands the scalability, reliability, and high-availability features usually found in traditional OLTP systems. Intalio|Works has been designed with such requirements in mind.

Scalability
Virtually unlimited scalability is achieved through clustering of both the process engine and back-end database used for the persistence of transactional process instances. Through advanced load-balancing and activation/passivation techniques, Intalio|Works Enterprise Edition can be deployed on a very large number of servers (over 2,000 in the case of the U.S. DoE), in order to manage a very large number of process models (up to 100,000 demonstrated on a single CPU), a very large number of concurrently running processes (up to 250,000,000 demonstrated on a single server), and a very large number of transactions per minute (up to 25,000 demonstrated per CPU).

Reliability
The process engine powering Intalio|Works Enterprise Edition is built around a transactional process virtual machine capable of handling distributed and extended transactions while leveraging the 2-phase-commit protocol, providing a level of reliability rarely found with traditional workflow engines and legacy BPM products. Such a capability can be extended to third-party systems that provide an XA interface, such as databases and application servers.

High-Availability
The clustering architecture used for Intalio|Works Enterprise Edition relies on an external database for the persistence of transactional process instances. As a result, when deployed against a properly-configured clustered database such as MySQL Cluster or Oracle RAC, Intalio|Works Enterprise Edition does not expose any single point of failure, and dynamic failover is handled both for process execution and process persistence.

Optional Enterprise Components

Intalio|Works Enterprise Edition includes the following optional components:

• Intalio|Works AJAX — develop rich user interfaces for Workflow and Business Activity Monitoring.
• Intalio|Works BAM — define and track Key Performance Indicators (KPI's) in real-time.
• Intalio|Works BRE — increase process agility with an integrated business rules engine.
• Intalio|Works ECM — manage document centric processes for both structured and unstructured documents.
• Intalio|Works ESB — integrate business processes through a Service Oriented Architecture (SOA).
• Intalio|Works Portal — create a flexible user interface for maximum productivity.

Adapters & Connectors

Intalio|Works Enterprise Edition provides a wide range of connectors to integrate various databases and applications. If the connector you need is not available, you can request it through our Demand Driven Development program. Connectors offered by Intalio|Works Enterprise Edition are capable of exposing virtually any application or third-party system as a collection of WSDL interfaces, without having to write custom code or deploy a Service Oriented Architecture (SOA). Furthermore, such connectors provide full introspection capabilities, for both the set of methods or endpoints offered by a service, as well as the data model of its interfaces (using XML Schema). Connectors are available for both inbound transactions (a third-party system makes a call to a BPEL process), and outbound transactions (the other way around). Such connectors are packaged as visual components that can be dragged-and-dropped onto a BPMN process diagram, and visually mapped to the underlying process data.

For a full list of connectors currently available, please check the following list of Features and Specifications.

Support & Maintenance

Intalio|Works Enterprise Edition is deployed in production by some of the most demanding customers in the world, from large financial services institution, to telecommunication services providers, and federal governments. Intalio offers several Service Level Agreements to meet all customer needs, from inexpensive developer assistance to 24x7 support for the most demanding mission-critical deployments. Production support is offered at three levels:

• Silver: get professional support within a tight budget.
• Gold: highest support within regular business hours.
• Platinum: 24x7 support, immediate access to Intalio's engineers.

For more information about our support services, please review our detailed Service Level Agreements.

Source Code

Intalio|Works Enterprise Edition is licensed under the Commercial Open Source Model (COSMO) originally created by Intalio. This model gives customers the following benefits: access to 100% of the source code, rights to modify the original source code without having to contribute any modifications back to the community, and rights to use the original source code in perpetuity after the first year of subscription, even if the subscription is not renewed.

The COSMO model enables customers to use enterprise-class software with a pay-as-you-go approach. Pick a product based on industry standards (BPMN and BPEL) and available free of charge (Intalio|Works Community Edition), send your staff to training to learn about standards and best practices for customer-led BPM projects, start building a Proof of Concept on your own, get it deployed in a controlled production environment, make some changes to the process, see for yourself if it works, and if it does — and only then — call the vendor and buy a subscription for the product's commercial edition (Intalio|Works Enterprise Edition) in order to get a single throat to choke should anything go wrong down the road. Doing so, you’ll learn something of value, save your company a lot of time and money, and get the best out of BPM.

The COSMO model also provides customers with purchasing security in two main regards. First, companies buying proprietary software are locked to a vendor. If that vendor goes out of business, or is acquired by another company, there is no guarantee that the product will continue to be further developed, or even maintained. With the COSMO model, the customer has the rights to retain and modify the software in perpetuity. Through partnering Open Source bodies like the Apache Software Foundation and the Eclipse Foundation, as well as Intalio's own community, the product has the backing of tens of thousands of dedicated experts. Second, the software license used for Intalio|Works Enterprise Edition provides indemnification to customers, should any Open Source component embedded into the software violate any third-party IP.

Indemnification

In the past, some Open Source vendors exposed their customers to possible lawsuits related to Intellectual Property (IP) violations. Subscription to Intalio|Works Enterprise Edition entitles customers to purchase an indemnification option, protecting your company against any such risks, covering copyright, trademark, and patent violations. Furthermore, should your company want to contribute to one of the Open Source projects managed by Intalio, yet protect itself from the risks associated with such contributions, our indemnification program allows you to make such contributions through Intalio, giving you an additional level of protection.